Terms of conditions
Introduction
Welcome to PawStrap . By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase.
Eligibility
You must be at least 18 years old to place an order.
By purchasing, you confirm that the details you provide are true and accurate.
Products & Orders
All products are described and photographed as accurately as possible, but slight variations may occur.
We reserve the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, or stock unavailability.
If an order is cancelled, you will be notified and refunded in full.
Pricing & Payment
All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
Payment must be made in full at the time of ordering using our secure checkout system.
We are not responsible for any additional charges applied by your bank or payment provider.
Shipping & Delivery
Orders are processed within 1–2 business days.
Delivery times are estimates and may vary due to courier delays or factors beyond our control.
Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect information.
Returns & Refunds
Please refer to our Refund & Return Policy for detailed information on returns, exchanges, and refunds.
Limitation of Liability
PawStrap is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
Our maximum liability is limited to the value of the purchased product.
Intellectual Property
All content on this website, including text, images, and logos, is the property of PawStrap.
You may not copy, distribute, or reproduce our content without written permission.
Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom.
Any disputes will be handled under the jurisdiction of UK courts.
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: support@pawstrap.com
Address: 40 Asfordby Road Ipswich IP1 0ZA United Kingdom
Phone: +44 70 6591 3534